Contact Us
Got a question about one of the betting sites not on GamStop that we've covered, spotted something that needs updating, or just want to flag a new casino for us to look at? This page tells you how to reach Non Gamstop Casinos and what we can actually help with.
How to reach us
The quickest way to get in touch is by email at [email protected]. We read every message and try to reply within a couple of working days. If you're writing about a specific casino or offer, it helps if you mention the brand name and the date you saw it, since welcome offers and terms on non gamstop casinos can change without much notice.
What we can help with
- Corrections or updates to information about any casino, slot or betting site featured on pyramidpassion.co.uk
- Suggestions for new or lesser-known casinos not on Gamstop that we haven't reviewed yet
- General questions about how our ratings and comparisons work
- Feedback on your own experience signing up, depositing or withdrawing at any site we've written about
- Reports of broken links, outdated offers, or anything else that looks off on the site
What we can't help with
We're an independent comparison site, not a casino operator, payment provider or regulator. That means we can't process withdrawals, resolve account disputes, verify your identity documents or answer questions about a specific bet or bonus term on a casino's own site — those queries need to go to the casino's own support team directly. Likewise, we don't run GAMSTOP and can't add or remove anyone from that scheme. If you're looking into how self-exclusion works, or want support around your own gambling, our Responsible Gambling page is the better starting point.
Before you write in, it might already be covered
A lot of common questions - how welcome offers work, what payment methods are accepted, how our ratings are put together - are answered in detail on our main non GamStop casinos guide. Our About Us page explains who's behind the site and how we approach reviews, and our Terms and Conditions cover the legal basics of using pyramidpassion.co.uk. Worth a quick check before you send a message, in case the answer's already there.
A note on commercial relationships
Non Gamstop Casinos may earn commission when readers click through to a casino from our site, at no extra cost to you. This doesn't influence how we answer contact enquiries, and it doesn't decide where a casino sits in our rankings.
Feedback shapes what we cover
Reader feedback is genuinely useful to us. If a casino's welcome offer, game selection or payment options have changed since we last checked, or if your own experience with a site differs from what we've written, let us know. It helps keep our reviews of casinos not on Gamstop, and the wider picture of betting sites not on Gamstop, accurate for the next person searching.
Remember, everything on pyramidpassion.co.uk is intended for readers aged 18 and over.